Yes. If at least one tenant on the lease is aged 18–25, we grant 10% off the base premium – until that person's 26th birthday. The youth discount can be combined with the loyalty discount.
Automatically. For residential premises, provided Swisscautionen24 has no open claim against you:
- from 2 full years 10% off
- from 3 full years 20% off
- from 4 full years 30% off
The discount is deducted on the annual invoice. You don't need to apply.
Yes, please report tenant changes, a new deposit amount, a new monthly rent or a new landlord via 'Contract question'. We adjust the certificate and issue a new one if necessary.
Yes. Report your move with the new lease. We issue a certificate for the new flat and release the old one as soon as the previous landlord agrees. Your loyalty years come with you.
That happens when the landlord hasn't confirmed the release yet. Ask them to confirm the release by email, via the contact form or with the signed certificate, or send us the move-out report via 'Report moving out'. The invoice will then be cancelled.
As long as the tenancy lasts and the landlord hasn't released the guarantee. The deposit ends as soon as the landlord confirms the release or returns the certificate – usually after the handover of the flat.
Apply and choose 'I want to replace my bank deposit'. After review and payment we send the certificate to your landlord. They confirm the release of the blocked account to the bank, and the bank transfers the money to you. Your lease stays unchanged.
No. The certificate always covers the full deposit amount agreed in the lease. Splitting it would mean two securities for the landlord and isn't provided for.