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Contact

We're here – online and by phone.

Have a question about your application or contract, or want to send us documents? Here are all the ways to reach us.

Write to us

Choose a topic so your request lands with the right team straight away. You can attach documents.

On your certificate or invoice, e.g. S24-2026-000123.

Attach documents

Drag files here or click

PDF, JPG or PNG, max. 10 MB per file.

Phone

Prefer to call?

Reach our team on 0848 001 848. For HomeAssistance the line is staffed around the clock.

By post: Swisscautionen24 AG, Bahnhofplatz 9, PO Box 2424, 3011 Bern. Please always quote your contract or application number.